Independent support for IGNOU learners Selected products delivered across India

Contact & grievance support

Start with the order reference. We'll start with the facts.

Choose WhatsApp for quick order context or email when you need to attach screenshots and write a detailed request.

Human support with clear expectations.

Replies depend on request volume. Paid-order, access and delivery issues are prioritised. Consumer grievances are targeted for acknowledgement within 48 hours and resolution within one month.

WhatsApp support

Best for an existing order, download or delivery query.

Start chat

Email support

admin@ignousphere.com

Write an email

Phone

+91 7496865680

Call support

Before you message

One complete message gets a better answer.

Never send a card PIN, CVV, UPI PIN, banking password or full card number. We do not need them to trace an order.

Order reference

Registered email or phone

Product title / subject code

Screenshot or photo when relevant

What you expected

The resolution you are requesting

Order or delivery

Include your order reference and the registered phone/email.

Open my orders

Wrong or inaccessible file

Tell us the subject code, medium and the exact issue or error.

Check remedy policy

Privacy or grievance

Ask for the Grievance Officer and describe the requested correction or resolution.

View privacy rights

Business & grievance contact

IGNOU Sphere · Grievance Officer

Old Police Colony, Hansi Road, Near PS Sadar, Bhiwani, Haryana 127021, India